Contact Latam Airlines Customer Service
Latam Airlines Phone Numbers and Emails
Toll-Free Number:
-
(888) 235-9826Canada
Customer Service:
-
(703) 621-7414Cuba
-
(866) 435-9526United States
-
+54 115 199 1441Argentina
Latam Airlines Emails:
Customer Service
App
Investors/ Franchising
Legal
GDPR Inquiries
Contact Information
Latam Airlines Website:
Latam Airlines Help Center:
Corporate Office Address:
LATAM Airlines Group, S.A.
Kaiserstrasse 5, 4.OG
Frankfurt Am Main,
Frankfurt Am Main
60311
Germany
How Good is Latam Airlines's Customer Service?
Summary of Latam Airlines Customer Service Calls
794
TOTAL
CALLS
CALLS
12:03
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Latam Airlines?
Request for Information Question:
- “I need to ask about my flight to Lima Peru”
- “Check passanger status”
- “Problems checking in”
Return/ Replace Question:
- “Change flight”
- “Change date of travel”
- “Change ticket”
Activation/ Cancellation Question:
- “Cancel flight”
- “Cancellation Flüge”
- “Cancel reservation: NWBMJI”
Product/ Service Question:
- “Buying a ticket”
- “Buy tickets”
- “I want to know the allowance of bags for a nonrevenue passenger. I will be flying your airline from LIM to VVI. What is my luggage allowance? I work for AA.”
Refund Question:
- “To create a Latam wallet for refund compensation”
- “Refund”
- “Refund not paid by Latam”
Payments and Charges Question:
- “Payment”
- “Claim lodge overcharged”
- “Complain overcharge bag”
Staff Question:
- “Special services - pet transport”
- “Add dog service”
- “Customer service”
Account Question:
- “App is blocked”
- “Chack a reservation”
- “Forgot 4 banners in airplane la530 from Lima Peru spoke with a lady by bag claim she was supposed to call me. The banners are by 35k sits where we put the above the hand bags”
Shipping and Delivery Question:
- “Necesito añadir una maleta extra”
- “Get the correct seats”
Website/ Application Question:
- “Website problem”
Cards Question:
- “Credit card”
Other Question:
- “Special needs”
- “Left a bag in the plane”
- “Lost baggage”
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Latam Airlines